Trucking News Online

Con-way Freight Enhances Customer Truck Service Portal

December 9, 2013 By: Trucking News Staff Tags: Fleet Management, News, Technology

Con-way Freight, a less-than-truckload (LTL) trucking company and subsidiary of Con-way Inc., today launched MyCon-way.com, a new online customer portal with enhanced features that will enable Con-way Freight’s customers to better manage their LTL freight needs.

The new web portal features predictive search capabilities and streamlined access to management tools encompassing all aspects of a typical LTL shipment transaction. Registered users can easily create and customize a “MyTools” personal dashboard to display the tools they use most, saving them additional time.

MyCon-way.com features a simple “What would you like to do today?” predictive search bar along with three easy-to-use menus: “Ship it,” for obtaining customized rate quotes, initiating actions like a pickup request or completing an online bill of lading; “Manage it,” for managing a full range of customer-generated reports; and “Support,” for access to commonly used forms, customer service and other related support features.

The site gives customers quick and easy access to key information and reports while enabling them to customize their home page to support the work they do most often on the site. This will save crucial minutes on every transaction.